F.A.Q's
Q: What is The Princess Pamper Palace & Spa, Inc.?
A: The Princess Pamper Palace Inc. is a top of the line, mobile spa.
It’s the place where we bring your princesses dreams to your front door at a very affordable price!
Whether it is your princess’ special day or if you just want
them to have a great afternoon escape, we specialize in making memories!
Q: What services does The Princess Pamper Palace provide?
A: Please refer to our website under “Princess Party Packages”.
Q: How do I book a party?
A: Please go under our “Princess Party Packages” tab & click Book Now.
You can also call us to speak to a member of our staff.
Q: Are we allowed to bring our own food?
A: Yes, definitely but we will need a waiver in advance.
The Princess Pamper Palace Inc. will not be liable for the food served if it was NOT delivered or prepared by us.
Please advise if you need a waiver sent via email.
Q: What should I bring to my Party?
A: Please bring your Princesses and their smiles!
Oh, and if you are bringing your own food feel free to set up early.
Q: What happens if we are running late?
A: Unfortunately, parties will have to start on time to be fair to the parties behind you.
If you or your party guests are late, it may result in a loss of services due to time restraints.
Q: What happens if less children come for a party, will we be refunded the difference?
A: Unfortunately no. Once a party is booked, we are ready to serve if less children show up than expected, MORE FUN FOR THE ONES THAT DO!!!
Q: What ages do you cater to?
A: We serve Princesses ages 2+.
Q: What hours can you be contacted for business?
A: M-F we can be reached from 10AM-7PM, Saturday & Sunday 10a-5p.
If we are busy with another client, please leave a message and we will be sure to return your call within 24hrs.
We love our customers!
We can be reached 24/7 on our website to
book parties, party add on’s, and view information about our services.
Q: Is there a refund for party cancellations?
A: No.
Q: Am I able to add services to my party package?
A: Yes definitely. Depending on the services (Cakes, treats, and photography are advised to be booked a MINIMUM of 2 weeks in advance to assure that it can be done and you receive the exact service you want.)
FOR ANY ADDITIONAL INFORMATION YOU ARE MORE THAN WELCOME TO CALL US :
(954) 761.6932
OR
EMAIL YOUR QUESTIONS TO :