F.A.Q's
Q: What is The Princess Pamper Palace & Spa, Inc.?
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A: The Princess Pamper Palace Inc. is a top of the line, mobile party trailer. It’s the place where we bring your princesses dreams to your front door at a very affordable price! Whether it is your princess’ special day or if you just want them to have a great afternoon escape, we specialize in making memories!
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Q: What services does The Princess Pamper Palace provide?
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A: Please refer to our website under “Princess Party Packages”.
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Q: How do I book a party?
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A: Please go under our “Princess Party Packages” tab & click Book Now. Or you can call us to speak to a member of our staff.
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Q: Is The Princess Pamper Palace opened every day?
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A: No, we are opened by appt only. If we have parties every day, we will be ready to serve every day.
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Q: During Covid-19, what sanitary precautions is your spa taking to assure the safety of the precious princesses?
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A: We sanitize each station after every party. Our staff will wear masks during every party and sanitize stations before they are used again. Safety is our top concern. And Fun of course!
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Q: Are we allowed to bring our own food?
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A: Yes, definitely but we will need a waiver in advance. PPP&S, Inc. can not be liable for the food served if it was not delivered or prepared by us.
Q: What should I bring to my Party?
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A: Please bring your Princesses and their smiles! Oh, and if you are bringing your own food feel free to set up early.
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Q: What happens if we are running late?
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A: Unfortunately, parties will have to start on time to be fair to the parties behind you. If you or your party guests are late, it may result in a loss of services due to time restraints.
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Q: What happens if less children come for a party, will we be refunded the difference?
A: Unfortunately no, once a party is booked, we are ready to serve and less children show up than expected, MORE FUN FOR THE ONES THAT DO!!!
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Q: What ages do you cater to?
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A: We serve Princesses ages 2+.
Q: What hours can you be contacted for business?
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A: M-F we can be reached from 10a-7p. Sat-Sun 10a-5p. If we are busy with another client, please leave a msg and we will be sure to return your call within 24hrs. We love our customers!
We can be reached 24/7 on our website to book parties, party add on’s, and view information about our services.
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Q: Is there a refund for party cancellations?
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A: No.
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Q: Am I able to add services to my party package?
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A: Yes definitely. Depending on the services (cakes, treats, photography are advised to be booked a MINIMUM of 2 weeks in advance to assure that it can be done and you receive the exact service you want.
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For any additional information you are more than welcome to call us:
(954) 761.6932
or
Email your questions to: